Please read these terms carefully before using dewijp's betting and casino services. By registering an account, you agree to be bound by these terms.
Throughout these Terms & Conditions, the following definitions apply:
By creating an account on dewijp, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms constitute a binding legal agreement between you and dewijp.
If you do not agree with any part of these Terms, you must not register an account or use our services. Continued use of the dewijp platform following any amendments to these Terms constitutes acceptance of those amendments.
We reserve the right to modify, update, or change these Terms at any time without prior notice. The "Last Updated" date at the top of this document indicates when the most recent changes were made. It is your responsibility to review these Terms periodically to remain informed of any updates. Material changes will be communicated through email notification to your registered email address or via prominent notice on the website.
These Terms & Conditions form a legally binding contract. By using dewijp, you waive certain legal rights and agree to resolve disputes through the mechanisms outlined in these Terms. Please read carefully and seek independent legal advice if you do not understand any provisions.
To register an account and use dewijp services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age to register an account on dewijp. This minimum age requirement aligns with Indonesian legal standards for gambling participation. We strictly enforce this requirement and reserve the right to request government-issued identification to verify your age at any time. Any person under the age of 21 found using our services will have their account immediately suspended, all bets voided, and any funds forfeited.
You must have the legal capacity to enter into binding contracts under the laws of your jurisdiction. You confirm that you are not acting under any legal disability, restriction, or incapacity that would prevent you from entering into this agreement.
You must be a resident of Indonesia and physically located within Indonesian territory when accessing dewijp services. Our services are specifically tailored for Indonesian players and may not be available or legal in other jurisdictions. You are solely responsible for ensuring that your use of dewijp complies with all applicable local, regional, and national laws in your jurisdiction.
You may register only one account on dewijp. Creating multiple accounts is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all funds. Each account must be registered in your own legal name using accurate personal information. Accounts registered with false, misleading, or incomplete information will be suspended pending verification or permanently closed.
The following persons are prohibited from registering accounts or using dewijp services:
dewijp employs strict age verification procedures as part of our Know Your Customer (KYC) process. You may be required to submit a government-issued ID card (KTP) or passport to verify your age before making withdrawals. Accounts that fail age verification will be immediately suspended until proper documentation is provided.
To register an account on dewijp, you must provide accurate, complete, and current information including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update this information promptly if it changes during your time as a dewijp player.
During registration, you will create a username and password. Your username must not be offensive, impersonate another person or entity, or infringe on intellectual property rights. We reserve the right to reject or require you to change any username that violates these standards.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. All activity that occurs under your account is your responsibility, regardless of whether you authorized that activity.
You agree to:
dewijp operates under strict anti-money laundering (AML) and Know Your Customer (KYC) regulations. As part of our compliance obligations, we require all players to verify their identity before processing withdrawal requests. You may be asked to provide:
Verification typically takes 1-24 hours during business days. Your account may be restricted from making withdrawals until verification is complete. Failure to provide requested documentation within 30 days may result in account suspension.
dewijp reserves the right to restrict, suspend, or close accounts at our discretion if we suspect fraud, Terms violations, or abusive behavior. Specific grounds for account restriction include but are not limited to:
dewijp accepts deposits in Indonesian Rupiah (IDR) through the following payment methods: bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, and other major Indonesian banks; e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are processed in real-time or within minutes depending on the payment provider.
The minimum deposit amount is Rp 50,000. There is no maximum deposit limit, though individual transactions may be subject to limits imposed by your bank or e-wallet provider. You are responsible for any fees charged by your payment provider for deposit transactions.
Once your deposit is confirmed by your bank or e-wallet provider, the funds will be credited to your dewijp account balance instantly. If a deposit does not appear in your account within 30 minutes, please contact customer support at [email protected] with your transaction reference number.
You may request withdrawals of your account balance at any time, subject to completion of KYC verification and fulfillment of any bonus wagering requirements. Withdrawals are processed to the same payment method used for deposits whenever possible. If the deposit method is unavailable for withdrawals, you may be asked to provide alternative withdrawal details.
The minimum withdrawal amount is Rp 100,000. Most withdrawal requests are processed within 1-24 hours during business days. Actual receipt of funds depends on your bank or e-wallet provider's processing times.
Withdrawals may be delayed or denied under the following circumstances:
dewijp maintains strict anti-money laundering (AML) policies. All deposits must be wagered at least once before withdrawal requests can be processed. This requirement prevents dewijp from being used as a money transfer or currency exchange service. We reserve the right to request additional information about the source of deposited funds if we suspect money laundering or other financial crimes.
Deposits: Instant to 5 minutes (bank transfers and e-wallets)
Withdrawals: 10 minutes to 24 hours (depending on verification status and payment method)
Note: VIP tier members enjoy priority withdrawal processing with faster approval times.
dewijp offers various bonuses and promotions to eligible players including welcome bonuses, deposit bonuses, cashback offers, free bets, and loyalty rewards. Participation in bonus promotions is voluntary. Each bonus is subject to specific terms and conditions that will be clearly stated in the promotional offer.
Bonuses are intended for recreational players and are limited to one per person, household, IP address, and payment method. Abuse of bonuses through multiple accounts or coordinated play with other players will result in forfeiture of bonuses and potential account closure.
Most bonuses are subject to wagering requirements (also called turnover or playthrough requirements). A wagering requirement specifies how many times you must bet the bonus amount before it can be converted to withdrawable cash. For example, a Rp 100,000 bonus with a 30x wagering requirement means you must place Rp 3,000,000 in total bets before the bonus and its winnings become withdrawable.
Wagering requirements must typically be completed within a specified time period (e.g., 30 days). Failure to complete wagering requirements within the time limit results in forfeiture of the bonus and any winnings derived from it. Only bets placed with bonus funds count toward wagering requirements; bets placed with your real money balance do not contribute.
Different games contribute different percentages toward wagering requirements:
Specific game weightings will be stated in the bonus terms. Playing excluded games with bonus funds may result in bonus forfeiture.
The following activities constitute bonus abuse and will result in forfeiture of bonuses and potential account closure:
You may cancel an active bonus at any time by contacting customer support. Cancelling a bonus will forfeit both the bonus funds and any winnings generated from those bonus funds. Your original deposit amount will remain in your account as withdrawable balance.
All sports bets placed on dewijp are subject to the odds displayed at the time the bet is confirmed. Odds may change up until the bet is placed. Once a bet is confirmed, it cannot be cancelled or modified except in cases where the event is cancelled or postponed according to our betting rules.
Bets are settled based on official results as determined by the relevant governing body of each sport. In the event of disputes, dewijp's decision on bet settlement is final unless we determine there was a clear error.
Bets may be voided and stakes refunded under the following circumstances:
All casino games (slots, live dealer games, table games) operate according to their stated rules as displayed within each game. Return to Player (RTP) percentages are theoretical averages calculated over millions of game rounds and do not guarantee specific short-term results. Every game round is independent and random, determined by certified Random Number Generators (RNG) or live dealer actions.
In the event of a game malfunction, software error, or technical issue, all affected bets and game rounds are void. If a malfunction occurs during a game round, the game provider will typically restore the game state or refund the bet. You should report any suspected malfunctions immediately to customer support.
dewijp reserves the right to impose maximum payout limits on certain bets, games, or promotions. These limits will be clearly stated in the relevant game rules or promotional terms. Standard maximum payout limits apply unless otherwise specified:
dewijp is committed to promoting responsible gaming practices. Gambling should be viewed as entertainment, not as a way to make money or solve financial problems. We encourage all players to gamble responsibly within their means and to be aware of the risks involved.
You must be at least 21 years of age to use dewijp. Underage gambling is strictly prohibited. We employ age verification measures and may request identification documents to confirm your age. Never allow minors to access your account or use your devices to gamble.
dewijp provides the following tools to help you maintain control over your gambling:
All responsible gaming limits can be activated through your account settings or by contacting customer support at [email protected]. Limit increases require a 24-hour cooling-off period; decreases take effect immediately.
If you experience any of the following warning signs, you may have a gambling problem and should seek help:
If gambling is no longer fun and is causing problems in your life, please seek professional help. Contact our support team to discuss self-exclusion options. For confidential counseling, reach out to gambling addiction support services or international helplines such as GamCare or Gambling Therapy.
dewijp is committed to responsible gaming. If you feel gambling is becoming a problem, please contact our support team immediately at [email protected] or use our self-exclusion tools. There is no shame in seeking help — taking control is a sign of strength.
While dewijp strives to maintain continuous service availability, we do not guarantee uninterrupted access to our website or services. The platform may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. dewijp is not liable for any losses resulting from service interruptions.
We make reasonable efforts to ensure that information displayed on our website (odds, game results, account balances, promotional terms) is accurate. However, errors may occasionally occur. If you notice an obvious error (such as incorrect odds or a technical glitch), you must report it immediately to customer support. dewijp reserves the right to void bets or transactions affected by clear errors.
dewijp works with third-party game providers, payment processors, and data suppliers. We are not responsible for errors, delays, or failures caused by these third parties. However, we will make reasonable efforts to resolve issues arising from third-party services and advocate on your behalf when appropriate.
To the maximum extent permitted by law, dewijp's total liability to you for any claims arising from your use of our services shall not exceed the amount of your account balance at the time the claim arose. dewijp is not liable for indirect, consequential, special, or punitive damages including but not limited to loss of profits, loss of business, or emotional distress.
dewijp is not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, internet outages, power failures, or acts of God.
You may close your account at any time by contacting customer support and requesting permanent account closure. Any remaining balance in your account after fulfilling wagering requirements will be returned to you via your registered payment method. Closing your account does not release you from any obligations or liabilities incurred prior to closure.
dewijp reserves the right to temporarily suspend your account if we suspect Terms violations, fraud, or other irregularities. During suspension, you will not be able to place bets, make deposits, or request withdrawals. We will conduct a thorough investigation and notify you of the outcome. If no violation is found, your account will be reinstated and any restricted funds released.
dewijp may permanently close your account without prior notice if we determine that you have:
Upon permanent termination for Terms violations, all bonuses and winnings derived from fraudulent activity will be forfeited. Your original deposit amount may be returned at our discretion after deducting any chargebacks or disputed amounts.
Accounts with no login activity for 12 consecutive months are considered dormant. Dormant accounts may be subject to a monthly maintenance fee of Rp 50,000 or 5% of the remaining balance, whichever is lower. You will be notified via email before any fees are applied. You can prevent dormancy fees by logging into your account at least once every 12 months.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which dewijp operates. Any disputes arising from these Terms or your use of dewijp services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
If you have a complaint or dispute regarding dewijp services, you should first contact our customer support team at [email protected]. We will make every effort to resolve disputes fairly and promptly through internal complaint procedures.
If the dispute cannot be resolved through customer support, you may escalate the matter to our complaints department. We will acknowledge your complaint within 48 hours and provide a full response within 10 business days.
In the event that a dispute cannot be resolved through our internal procedures, dewijp's decision on the matter shall be final and binding. By using our services, you agree to accept dewijp's final decision on all disputes related to bets, game outcomes, account management, and interpretation of these Terms.
If you have questions about these Terms & Conditions or need assistance with any aspect of your dewijp account, please contact our customer support team:
[email protected]
Average response time: 2-4 hours
Available 24/7 through your account dashboard
Instant connection with Indonesian-speaking agents
Browse frequently asked questions
Find instant answers to common inquiries
Our customer support team is available 24 hours a day, 7 days a week, and can assist you in both English and Bahasa Indonesia. We are committed to providing prompt, professional, and helpful support for all dewijp players.
By continuing to use dewijp services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. You acknowledge that these Terms constitute a legal agreement between you and dewijp, and that you are at least 21 years of age and legally permitted to gamble in your jurisdiction.
Our support team is here to help clarify any questions about these Terms & Conditions.